UP IT Since 2008.
All of It Right Here.
GlobalTSS LLC is a locally owned managed IT company based in Marquette. We started in 2008 because the UP deserves professional managed IT without having to go downstate to get it.
Company-Level Trust
GlobalTSS is a Marquette, MI company, not a national call center. Here's what working with us actually looks like.
Local accountability. GlobalTSS is based in Marquette and has served UP businesses since 2008. When you call, you reach the company that does the work — not a routed ticket to an out-of-state call center.
Written scope and pricing before work starts. You get a written scope and price before we touch anything, so there are no surprise invoices.
You own what's yours. Your domains, credentials, documentation, and data stay in accounts you own and control — not locked inside a vendor relationship you can't leave.
Security-first onboarding. New clients start with a documentation and access review before we make changes, so we — and you — know what exists before anything gets touched.
Plain English and clear boundaries. We tell you what a recommendation actually covers, what it doesn't, and when something is outside our scope — no jargon, no upselling.
Local, conservatively scheduled on-site availability. On-site visits across the UP are scheduled in advance; the helpdesk runs Mon–Fri 8am–5:30pm ET with 24/7 automated monitoring, and after-hours emergency coverage is available on qualifying plans.
Our Path in IT & Technology
Training, Capabilities & Platforms We Use
Ongoing training and the technology platforms GlobalTSS works with day to day. Where a formal certification or vendor partner status is required for a piece of work, we will tell you exactly what we hold and what we do not.
How We Work
Let's Talk About Your Business.
Free IT assessment, no obligation. Tell us what you're building and we'll tell you plainly how we can help protect it.