20+ Years of IT.
All of It Right Here.

I grew up in the Upper Peninsula and I've watched UP businesses struggle with technology for my entire career. The options were always the same — break-fix IT that shows up when things are already broken, or national MSPs that treat the UP like an afterthought.

I started GlobalTSS in 2008 because I believed UP businesses deserved better. Professional managed IT, real cybersecurity, compliance support — the same level of service that big-city companies get, delivered by someone who actually knows these communities and shows up in person.

Twenty years into this field, my philosophy hasn't changed. Be honest about what people need. Don't sell them what they don't. Show up when it matters. And never forget that behind every support ticket is a business owner who trusts you with something they've worked hard to build.

Over the years I've built expertise in cybersecurity specifically because I watched small and mid-sized businesses get destroyed by attacks that were completely preventable. HIPAA fines. Ransomware shutdowns. Wire fraud. These aren't abstract risks — I've seen them happen to UP businesses.

I've invested heavily in cybersecurity training and certifications because protecting businesses means staying ahead of the threats, not just reacting to them. When you hire GlobalTSS you're getting someone who takes security seriously before something goes wrong.

I'm also a real person, not a help desk. You get my direct number. I answer it. If something is on fire at your business on a Thursday afternoon, I'm the one who picks up.