Privacy Policy
Effective: January 1, 2025 | Updated: January 1, 2025GlobalTSS LLC is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit globaltss.com or contact us about our services.
Information We Collect
Information You Provide
When you fill out a contact form, request a quote, or submit a referral, we collect:
- Name, email address, and phone number
- Company name and business information
- Any additional information you include in your message
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages viewed and time spent on pages
- Referring website and device type
If you accept optional analytics, Google Tag Manager and Umami Cloud help us understand how visitors use the site. The limited event data we intentionally provide is described below.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide requested services, improve our website, and comply with legal obligations. We do not sell your personal information to third parties.
Cookies
We use cookies to improve your experience. You can decline non-essential cookies using the banner on our site.
Analytics and Campaign Attribution
Cloudflare Browser Insights is added at the network edge to measure aggregate site performance. It is separate from our optional marketing analytics and may operate as part of delivering and protecting the site.
If you choose Accept in the cookie banner, a small first-party consent loader enables Google Tag Manager (container ID GT-5NX4S2WR) and Umami Cloud analytics. If you choose Decline, those optional scripts are not loaded. You can change a prior choice by clearing this site's data in your browser.
Another small first-party script (/assets/marketing.js) creates limited events—for example, a CTA click, phone-number click, form start, or form submission. Before you accept optional analytics, those events are not transmitted to Google Tag Manager or Umami Cloud. After acceptance, Umami Cloud receives new events, and Google Tag Manager can process both new events and earlier events held locally in the page's dataLayer. Event fields contain only the page path, a curated campaign or offer label, and the type of form involved. They do not deliberately include your name, email address, phone number, message text, campaign query values, or full page URLs with query strings.
If you arrive from a marketing link containing utm_source, utm_medium, utm_campaign, utm_content, utm_term, or source, we keep those specific values in your browser's sessionStorage for that tab session. If you submit a contact form during the session, a short attribution line is sent with the form so GlobalTSS can identify the campaign that produced the inquiry. We do not overwrite anything you typed. Closing the tab or browser clears the session value under normal browser behavior; clearing site data removes it manually.
Third-Party Services
- GlobalTSS website form handler — processes information you choose to submit through a contact or assessment form
- Formspree — processes support-ticket submissions from the client portal
- Google Tag Manager — optional tag management, loaded after acceptance
- Umami Cloud — optional website analytics, loaded after acceptance
- Cloudflare Browser Insights — aggregate edge-level site performance measurement
- Google Fonts — web font delivery
Data Retention
We retain contact form submissions for up to 2 years. Request deletion anytime by contacting [email protected].
Your Rights
You have the right to access, correct, or delete personal information we hold. Contact us at [email protected] or (906) 662-4481.
Contact
GlobalTSS LLC — Marquette, MI 49855 — [email protected] — (906) 662-4481