Client Portal

Your GlobalTSS service hub. Submit support tickets, access the Deskday portal, or reach us directly. We're here when you need us.

// submit_support_ticket SENDS TO HELPDESK

your_name

company

phone

issue_category

priority_level

issue_subject

detailed_description

// TICKET_SUBMITTED — Your request has been sent to [email protected].
We will respond within 1 hour for critical issues, 4 hours for high priority,
and 1 business day for standard requests.

URGENT? CALL DIRECTLY: (906) 662-4481

// RESPONSE_TIMES

Critical < 1 hour

High < 4 hours

Medium < 8 hours

Low 1 business day

// CONTACT_DIRECT

Helpdesk Phone (906) 662-4481

Helpdesk Email [email protected]

Support Hours Mon-Fri 8am-5:30pm ET

// EMERGENCY_SUPPORT

For after-hours emergencies — server down, ransomware, or complete outage — call the main number. Complete plan clients have 24/7 coverage.

CALL NOW >

// Deskday Client Portal

Your Service Dashboard

View open tickets, check service history, approve quotes, and manage your account — all through the Deskday portal below.

// DESKDAY_CLIENT_PORTAL | support.globaltss.com POWERED BY DESKDAY

Deskday Client Portal

View open tickets, check service history, approve quotes, and manage your account. The Deskday portal opens in a new tab for the best experience.

VIEW TICKETS SERVICE HISTORY APPROVE QUOTES MANAGE ACCOUNT INVOICES

LAUNCH DESKDAY PORTAL >

// Opens at support.globaltss.com in a new tab

// Reach Us Directly

Contact GlobalTSS

Prefer to talk to a person? Here are all the ways to reach us directly.

01 // PHONE

Helpdesk

(906) 662-4481

Mon-Fri 8am-5:30pm ET

02 // EMAIL

Helpdesk Email

[email protected]

Response within 1 business day

03 // OFFICE

Marquette HQ

Marquette, MI 49855
Upper Peninsula, Michigan