HIPAA-Aware IT for
UP Healthcare Practices.
Protect patient data, prepare for audits, and keep your practice running — with a local IT partner who works to healthcare requirements every day. Our services support your HIPAA compliance program; they do not by themselves make your practice compliant, and we do not issue compliance certifications.
Marquette, MI Based
Serving the UP Since 2008
Cybersecurity Trained
Flat Monthly Rate
HIPAA SAFEGUARDS SUPPORTENCRYPTED BACKUPSACCESS CONTROLSSTAFF SECURITY TRAINING
IT Challenges Medical & Dental Practices Face
If any of these hit close to home, let's talk.
01 //
HIPAA Compliance Gaps
Many small practices have HIPAA gaps they are not aware of. Civil penalties are tiered by culpability and can be substantial, and enforcement activity continues.
02 //
EHR & Practice Software
Epic, Athena, Dentrix, Eaglesoft — your systems need reliable, fast networks and proper backups. Downtime means missed appointments and lost revenue.
03 //
Patient Data at Risk
Healthcare is one of the most heavily targeted sectors for ransomware. One breach can be expensive to recover from and can damage patient trust built over decades.
04 //
No IT Support On-Call
When your system goes down mid-patient day, who do you call? A national help desk that puts you on hold for 45 minutes?
05 //
Medical Device Integration
Modern practices run on networked devices — imaging equipment, connected monitors, patient check-in kiosks. All need proper IT management.
06 //
Staff Phishing Risks
Healthcare staff are frequently targeted by phishing. Without training and proper email security, one click can expose patient records.
07 //
Shared Responsibility, Not Automatic Compliance
Your EHR vendor secures its own platform; your cloud provider secures its own infrastructure. Neither one makes your practice HIPAA compliant on its own — that responsibility, and the technical safeguards behind it, stays with the practice.
08 //
No Downtime Plan
If your EHR or network goes down mid-day, does staff know the paper-backup procedure? Most practices have never actually written one down.
What GlobalTSS Does for You
Everything IT — one flat monthly rate, one local contact, one less thing to worry about.
01 // SERVICE
HIPAA Safeguards Support
We review technical safeguards against the HIPAA Security Rule, help maintain policy documentation, and track Business Associate Agreements with your vendors. This supports your HIPAA program — it does not by itself make your practice compliant, and we do not issue compliance certifications.
02 // SERVICE
Cybersecurity & EDR
Guardz-powered endpoint detection, email security, dark web monitoring for compromised credentials, and staff security awareness training.
03 // SERVICE
Managed IT & Helpdesk
Flat monthly managed IT for all workstations, servers, and medical devices. Response within one business day for clinical issues. Proactive monitoring prevents downtime.
04 // SERVICE
EHR & Software Support
We work with your EHR vendor, manage updates, handle integrations, and ensure your clinical software stays online and performing.
05 // SERVICE
Backup & Disaster Recovery
Encrypted backups configured to support HIPAA requirements, with tested recovery procedures. Well-run, tested backups substantially reduce how long a ransomware event keeps your practice offline.
06 // SERVICE
Cloud & Microsoft 365
Secure Microsoft 365 deployment with healthcare-specific configurations, email encryption, and conditional access policies for clinical staff.
07 // SERVICE
Downtime Planning & Vendor Coordination
A written downtime procedure for your front desk and clinical staff, and direct coordination with your EHR and other clinical software vendors when something needs fixing on their end.
Why UP Medical & Dental Practices Choose GlobalTSS
01 //
HIPAA Expertise
We understand healthcare compliance requirements and the specific risks medical practices face. Not every IT provider does.
02 //
Local & Fast
Based in Marquette — we schedule on-site visits across the UP, with same-day dispatch offered when possible, subject to availability. No waiting days for a technician to drive up from downstate.
03 //
Flat Predictable Rate
One monthly rate covers everything. No surprise invoices when a server has issues or a workstation needs attention.
Free IT Assessment for Your Medical & Dental Practices
30 minutes, no obligation. We'll review your setup and give you an honest written summary — yours to keep.
// PRICING
$115/user/mo
CORE PLAN · 5 USER MIN
$149/user/mo
COMPLETE PLAN · ALL-IN
Nonprofit & education: 10% off
On-site: $150/hr billed separately
On-site: $150/hr billed separately
// CONTACT
Ready to Close Your HIPAA Gaps?
Free assessment. No obligation. Let's talk about what's right for your medical & dental practices.