Your Home.
Fully Connected.
Professional home technology services from GlobalTSS — the Upper Peninsula's trusted IT team. We come to you, fix it right, and make it simple.
Local UP Technicians
Same-Week Appointments
Flat-Rate Pricing
No Fix No Fee
Free Remote Diagnosis
Free Drop-Off Diagnosis
// FREE_DIAGNOSIS
Remote Phone Diagnosis — FREE
Call us and describe the issue. We diagnose over the phone at no charge.
Drop-Off Diagnosis — FREE
Bring your device to us. We assess it and only charge if you approve the repair.
On-Site House Call — $85/hr
We come to you. 1-hour minimum. No fix, no fee guarantee.
What We Fix & Install
Everything tech in your home — one call, one team, one bill. Including patient support for seniors and elderly family members.
01 // COMPUTER
Computer Repair & Tune-Up
Slow startup, crashes, virus removal, hardware upgrades, data backup, and new PC setup. Windows and Mac. We diagnose first — no charge if we can't fix it.
FROM $85/HR · 1HR MIN
02 // NETWORK
Home Network & Wi-Fi
Dead zones, dropped connections, slow speeds — solved. Whole-home Wi-Fi coverage, router setup, mesh systems, and wired ethernet runs.
FROM $85/HR · 1HR MIN
03 // PRINTER
Printer Setup & Support
Wireless printer won't connect? New printer needs setup? We get every device on your network printing reliably — including the tricky ones nobody could figure out.
FROM $85/HR · 1HR MIN
04 // SECURITY
Home Security Systems
Ring, Nest, Arlo, or Lorex camera installation, doorbell cameras, motion sensors, smart locks, and remote monitoring setup. Keep an eye on your home from anywhere.
FROM $85/HR · 1HR MIN
05 // AUTOMATION
Smart Home & Automation
Google Home, Amazon Alexa, Apple HomeKit, smart thermostats, smart lighting, and whole-home automation. We make your home work for you.
FROM $85/HR · 1HR MIN
06 // STREAMING
TV & Streaming Setup
4K TV mounting and calibration, Roku, Apple TV, Fire Stick, and Chromecast setup, universal remote programming, and cord-cutting guidance.
FROM $85/HR · 1HR MIN
07 // SENIOR SUPPORT
Senior & Elderly Tech Help
Patient, plain-English help for seniors. iPhone and iPad setup, video calling with family, larger text and accessibility settings, scam protection, and one-on-one tech tutoring. We take our time — no rushing.
FROM $85/HR · NO RUSH GUARANTEE
08 // PROTECTION
Scam & Fraud Protection
Got a suspicious pop-up, unexpected call, or think you've been hacked? We remove malware, set up call blocking, add email filters, and teach you how to spot scams before they cost you money.
FROM $85/HR · 1HR MIN
09 // MOBILE
Phone & Tablet Support
iPhone and Android setup, transferring everything to a new phone, fixing devices that stopped working, setting up email and apps, and iCloud or Google account help.
FROM $85/HR · 1HR MIN
10 // RECOVERY
Data Recovery & Backup
Lost photos, documents, or files from a crashed or damaged computer? We attempt recovery and set up proper automatic backups so it never happens again. Photos and memories matter.
FROM $85/HR · 1HR MIN
11 // HOME OFFICE
Home Office & Remote Work
Work from home setup done right. VPN configuration, dual monitor setup, webcam and headset, proper router setup for video calls, and Microsoft 365 or Google Workspace help.
FROM $85/HR · 1HR MIN
12 // TUTORING
One-on-One Tech Tutoring
Learn how to use your iPhone, iPad, laptop, or any device at your own pace. Email, Facebook, video calls, online banking, photo management — whatever you want to learn, we'll teach it simply.
FROM $85/HR · AT YOUR PACE
How It Works
Simple, transparent, and done right the first time.
01
Book Online or Call
Fill out the form below or call (906) 662-4481. Tell us what's going on and we'll schedule a time that works for you.
02
We Come to You
A GlobalTSS technician comes to your home. No hauling equipment anywhere. We work right where your tech lives.
03
Free Diagnosis
Phone diagnosis is always free. Drop-off diagnosis is free. On-site, we tell you exactly what's wrong before doing anything. No surprise bills. No fix, no fee.
04
Fixed & Explained
We fix it, show you what we did, and walk you through how to avoid the same issue. Leave you confident, not confused.
Why GlobalTSS
Local UP Technicians
We're not a national chain sending whoever is available. We're your neighbors — based in Marquette, serving the entire Upper Peninsula. You get the same familiar faces.
Business-Grade Skills at Home
Our techs handle enterprise networks and cybersecurity for UP businesses every day. You get that same professional expertise applied to your home — at a fair rate.
Flat Hourly Rate, No Surprises
$85/hr with a 1-hour minimum. That's it. No diagnostic fees, no trip charges within Marquette, no hidden costs. We quote before we work, every time.
No Fix, No Fee Guarantee
If we can't solve your problem, you don't pay. We believe in being honest about what's fixable. We'd rather tell you the truth than charge you for nothing.
Fast Scheduling
Most appointments available within the same week. We know tech problems don't wait — your printer breaks the night before you need to print something important.
Plain English Explanations
We explain what happened and what we fixed in plain language. No tech jargon, no making you feel dumb for asking questions. You should understand your own tech.
Book a House Call
Tell us what's going on and we'll get back to you within 2 hours during business hours.
// PRICING
$85/hr
1 HOUR MINIMUM · ON-SITE
No trip charge within Marquette.
No fix, no fee guarantee.
Parts billed at cost + 15%.
No fix, no fee guarantee.
Parts billed at cost + 15%.
// FREE OPTIONS
✓ Remote phone diagnosis — FREE
✓ Drop-off diagnosis — FREE
Only pay if we fix it.
✓ Drop-off diagnosis — FREE
Only pay if we fix it.
// CONTACT
// SERVICE AREA
Marquette, Negaunee, Ishpeming, Gwinn, Munising, Escanaba, Iron Mountain, Houghton, Calumet, Sault Ste. Marie, and all of Michigan's Upper Peninsula.
Ready to Fix Your Home Tech?
Book a house call today. Same-week appointments available across the UP.