Cyber insurance has become increasingly strict in recent years. Insurers are denying claims — and canceling policies — when businesses can't demonstrate they had the required security controls in place at the time of an incident. Knowing what's required before you need to file a claim is essential.
Common Requirements Insurers Now Mandate
- Multi-factor authentication (MFA) on all email accounts, remote access, and privileged accounts
- Endpoint detection and response (EDR) on all devices
- Tested backups — not just backups, but documented proof they've been tested and work
- Patch management — documented process for applying security updates promptly
- Written information security policy
- Employee security awareness training
- Privileged access management — limiting who has admin rights
- Incident response plan
The Claim Denial Problem
Many businesses discover their policy has exclusions or their claim is denied after an incident because they couldn't document compliance with the requirements they agreed to at policy issuance. This is entirely preventable with proper IT management.
GlobalTSS can audit your current security posture against your policy requirements and provide the documentation your insurer needs. Start with a free assessment to see where you stand.