1. You Don't Know Who Your IT Person Is
If your answer to "who handles your IT?" is a family member, a friend who knows computers, or whoever is cheapest on Craigslist — you don't have IT support, you have ad-hoc problem solving. That works until it doesn't, and when it doesn't, it's usually catastrophic.
2. You're Paying for Emergencies
If most of your IT spending happens after something breaks, you're paying a premium for reactive work instead of investing in prevention. Every emergency call has a hidden cost beyond the invoice — the downtime, the lost productivity, the stress.
3. Your Staff Complains About Technology
If "the computers are slow" or "this software never works" are regular complaints, you're losing productivity every day. Good IT isn't invisible — it's just not complained about.
4. You're Not Sure About Your Backups
If you can't answer "when were your backups last tested?" with a specific date, you probably don't have working backups. Untested backups are not backups — they're false confidence.
5. A Compliance Requirement Is Coming
If you're adding a healthcare client, bidding on a federal contract, going through cyber insurance renewal, or facing any compliance requirement — you need managed IT that can document and maintain your security posture. Doing this last-minute is expensive and stressful.
If any of these sound familiar, a free IT assessment from GlobalTSS is the right next step. No pressure — just an honest look at where you stand.